Follow these steps to solve the common issues around viewing PDF files from a The updates often include fixes to common problems. Whenever the computers are restarted the next time aracer.mobi file is tried and I have encountered the same problem and message with DC and. But in ie 11 I cannot view or download any files in adobe reader. or foxfire I have no problems with opening and down loading pdf files.
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Problem. When using Internet Explorer to open a PDF document you receieve the following error: Adobe Acrobat does not support Internet. It could happen, when your request string (especially those have no parameter) does not change. You could append a dummy parameter that changes every. I hope that others with the same problem can find comfort knowing that . See Generating PDF, error with IE and HTTPS regarding the Cache-Control header.
Click OK. It should come up. It's a strange fix, but it worked for me. I needed to go through an Adobe acceptance screen after reinstall that only appeared after I did the Compatibility View trick. Once accepted, it seemed to work everywhere.
Make "HERE" a big button where it will explain to your user what's the problem. Also make another button "everything's fine". If the user clicks on this one, you remember it, so it isn't displayed in the future.
I'm trying to be practical. Going to great lengths trying to solve this kind of problem "properly" for a small subset of Adobe Reader versions doesn't sound very productive to me. Experimenting more, the underlying cause in my app calling goog.
This minimal test case causes the gray screen for me however removing the ActiveXObject causes no gray screen. I'm very interested if others are able to reproduce the problem with this test case and following the steps from my other post "I don't have an exact solution Sorry for posting a new answer, but I couldn't figure out how to add a code block in a comment on my previous post.
For a video example of this minimal test case, see: I realize this is a rather late post but still a possible solution for the OP. I use IE9 on Win 7 and have been having Adobe Reader's grey screen issues for several months when trying to open pdf bank and credit card statements online. I could open everything in Firefox or Opera but not IE.
I finally tried PDF-Viewer, set it as the default pdf viewer in its preferences and no more problems. Adobe is like some of the other big companies that develop software on a take it or leave it basis Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site the association bonus does not count. Would you like to answer one of these unanswered questions instead? The results are in! See what nearly 90, developers picked as their most loved, dreaded, and desired coding languages and more in the Developer Survey. How can I fix this for my users? Ask Question. Has anyone else experienced this issue? What are some possible solutions or workarounds?
Here is the source code that I'm using to serve up the PDF files.
First, the Controller Action: Mime; using System. ToString ; base. Scott Rippey. Scott Rippey Scott Rippey In general you can't guarantee that and end-user browser will open a pdf document in any particular way. I understand your question however and I think it's an interesting one.
You're right Use an http sniffer to see if you serve the correct mime types - you may set them correctly and then your server mess it up. For what it's worth, I've experienced a problem earily similar to this. It turns out, we were emitting the pdf file AND html in the response. Make sure you are not emitting any HTML. Sometimes IE needs all the help it can get. These include: Broken version of Adobe Reader In Internet Explorer, if the plugin fails to load, the empty object will still hide the "Get Adobe Reader" section, so I had to set the z-index to show it I know this is old, but I've tryied your "embebed pdf" solution and it seems to work.
It doesn't seem to work and the PDF is showed with no height. I've tryied some CSS too, but nothing works. To recreate the gray screen, I followed the following steps: Thank you very much for describing your issue with such great detail! I'll write an answer describing my current workaround, which might help you as well. Also, just had a quick deja-vu moment, I think that you described a symptom I didn't realize I think I remember the same behavior.
Thanks Scott, an update describing your debugging history and current work around could be very helpful. Todd Smith Todd Smith 12k 11 48 Thanks for the link.
Although the symptoms aren't quite the same, I am going to try a couple of those solutions and see if it changes anything for my problem. For Win7 Acrobat Pro X Since I did all these without rechecking to see if the problem still existed afterwards, I am not sure which on of these actually fixed the problem, but one of them did. Below is the order in which I stepped through the repair.
You may be asked to reboot I did. Best Wishes. Littm 4, 3 24 Thanks for the input, but I think you missed the point So I want to figure out how to solve their problem from my end.
I ran into this issue recently and this was the only way I could find to fix the problem. The behavior I was seeing was IE would always act like Reader wasn't installed.
So on my page with instructions on how to install Reader I just added text saying if you have Reader installed perform the steps in 2 above. David Alexandru David Alexandru 20 4. Lisa Lisa 11 1.
Thank you, this might help to identify the problem However, the original question is "how do I fix this" from the developer's point of view, not the user's. Hm, would it be possible to simply do this: Hopefully the issue will dwindle as people update Reader. However, it is currently affecting many users, and it affects them in a significant way.
Factory install of windows I Installed IE11 ver Any ideas on what might be causing this? As a followup the solution I went with was to abandon any dependence on the adobe reader plugin and silverlight.
Time to move on. Tom Benjamin Tom Benjamin 32 2.
We prefer that you quote the answer in enough detail to be usable i. That a good practice. I've waited until now to prove or disprove that as a solution since it appeared to work at first, but then the problem would reappear.
Now that I have finally tracked down the cause and therefore the solution in our case, I will add another answer. The lessons I learned from this were: Don't give up. Identify all of the pieces involved in getting a file from a website to a user's PC.
Ask people with expertise that I don't have to help.
Read other suggested solutions thoroughly before trying them out. Try all the solutions methodically one at a time , using different PCs, different browsers etc. If a proposed solution doesn't work, then remove it so you are back to a common baseline.
Welcome to Super User. It sounds like you had a similar problem as the OP, however reading your answer it isn't clear how your solution applies to the OP's specific circumstances. Can you edit your answer to clarify how it solves the OP's problem? Sign up or log in Sign up using Google.
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