Operations and supply chain management: the core / F. Robert Jacobs, Richard B. Chase.—3rd ed. p. cm.—(The McGraw-Hill/Irwin series operations and. pdf. Operations and Supply Chain Management by F. Robert Jacobs and Richard Operations and supply management is significant since it relates to all three. Supply Chain Science. First Edition. Hopp and Spearman. Factory Physics. Third Edition. Jacobs and Chase. Operations and Supply.
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Establishing a competitive advantage through op- erations requires an understanding of how the operations and supply chain functions contrib- ute to productivity growth. Every chapter in the book has analytic content that ties decisions to relevant data. OSCM should appeal to individuals who want to be directly involved in making products or providing services.
Senior operations managers are responsible for setting the strategic direction of the company from an operations and supply chain stand- point. Given the facts that are supported by data. To emphasize this relationship between analytics. The reality of global customers. The material is organized to ease understanding of each topic. Great managers are analytic in their approach to decision making. Discussion Questions. We develop this pattern throughout the topics in this book.
Many spreadsheets are available from the book website to help clarify how these problems are quickly solved. The objectives are carried through the end-of-chapter material that includes Concept Connections. The entry-level operations specialist is the person who determines how best to design.
The goal is to efficiently create wealth by supplying quality goods and services. Hot topics in business today that relate to operations and supply chain management are sustainability. Mathematical models are used to structure the data for making decisions. Different approaches can often be used. OSCM is an interest- ing mix of managing people and applying sophisticated technology.
These topics are studied in the book with up-to-date. Each chapter includes information about how operations and supply chain—related problems are solved. Strategies are implemented through processes that define exactly how things are done. Applications that range from high-tech manufacturing to high-touch service are used in the balanced treatment of the traditional topics of the field.
We have indicated those spreadsheets with an Excel icon in the margin. Processes are executed over and over again as the firm conducts business. Success for companies today requires successfully managing the entire supply flow.
Each objective relates to a block of knowledge that should be studied as a unit. There are concise treatments of the many decisions that need to be made in design- ing. A significant new feature of this book is the organization of each chapter by concise learn- ing objectives. Any company must have a comprehensive business plan that is supported by a marketing strategy.
The second section of the book. Important technical material that relates to design activities is covered in Chapters 8 Facility Layout and 10 Waiting Line Analysis and Simulation. Our aim is to cover the latest and the most important issues facing OSCM managers as well as basic tools and techniques.
The third section of the book. Process Design and Analysis.
Chapter We supply many examples of leading-edge companies and prac- tices. We have done our best to make the book interesting reading and give you a competitive advantage in your career. An essential element of process design is quality. Manufacturing and Service Processes. Six Flags. Projects Chapter 4 are used to implement change in a firm be it a change in strategy. Excel spreadsheets for the solved problems and other examples. Internet links. Design of Products and Services Chapter 3 includes a view of how products are designed in the context of having to actually produce and distribute the product over its life cycle.
The chapter includes material on how to manage and analyze the economic impact of a stream of products that are developed over time.
Here we cover total quality management concepts. Strategy and sustainability are important and recurring topics in the book. Six Sigma tools. These are special questions designed to require a deeper understanding of the material in the chapter. The lifeline of the company is a steady stream of innovative products that are offered to the marketplace at the lowest cost possible. Products and Capacity.
These are organized by the chapter learning objectives. Supply and Demand Planning and Control. In the following paragraphs. It is essential for a company to ensure that the three strategies support each other. Technical details covering all the statistical aspects of quality are in Chapter 13 Statistical Quality Control. To develop a better understanding of the field. ScreenCam tutorials.
Burton Snowboards. Chapters 7 and 9 cover the unique characteristics of production and service processes. We hope you enjoy it. Sup- ply Chain Processes. They are similar to the type of short-answer questions that might be given on a test. We know that many of you may be interested in working for hospitals and similar specialized care facilities.
Inventory Management Chapter There are critical decisions such as: Where should we locate our facility? What equipment should we download or lease? Should we outsource work or do it in-house? These are the topics of Chapters 15 and 16 that relate to sourcing.
Many different transformation pro- cesses are needed to put together a supply chain. Here we have selected two types of businesses. As you can see from this discussion. We discuss the concepts behind lean manufacturing and just-in-time processes in Chapter Section Four.
The design of the operation dictates how it needs to be managed. The basic building blocks are Forecasting Chapter These are ideas used by companies throughout the world and are key drivers for efficient and quick-responding supply systems.
One useful way to categorize decisions is by the length of the planning horizon. All of these decisions have a direct financial impact on the firm. These daily processes are often partially automated with computer information systems.
In the intermediate term are decisions that a company needs to live with for only 3 to 12 months. Such short-term decisions are usually automated using computer programs.
This is at the heart of OSCM. Sales and Operations Planning Chapter Making fact-based decisions is what OSCM is all about. For example. In addition. Often these decisions correspond to yearly model changes and seasonal business cycles. At the other extreme. In the final section of the book titled Special Topics we show how the concepts in the book are applied to special business situations.
Paul Schikora of Indiana State University. David Cook. Seb Hesse. Naval Postgraduate School. Angelo State University. Craig Froehle. Craig Hill. Georgia Institute of Technology. University of Nebraska-Lincoln. Arizona State University. University of St. Georgia Southern University. Xavier University.
University of North Carolina—Charlotte. John Fisher College. James Ho. Lori Cook. Florida International University. Doug Blocher. Paul had many great ideas for the book. Chris Albright. Illinois State University. University of Illinois—Springfield. Supplements are a great deal of work to write. Henry Crouch. Uni- versity of Iowa. Art Duhaime. DePaul University. Yih-Long Chang. Michael Essary. Richard Morris.
Cleve- land State University. Steven A. Chen-Hua Chung.
Georgia State University. The Ohio State University. Sridhar Seshadri. Old Dominion Univer- sity. Uni- versity of Cincinnati. We are pleased to thank the following individuals: Rhonda Lummus of Indiana University for her many ideas for improving the material in the book.
University of Cincinnati. University of Kentucky. Ap- palachian State University. Hampton University. Zhaobo Wang. Dan- iel Heiser.
George Washington University School of Business. University of South Carolina. University of Texas at Austin. Ardeshir Lohrasbi. Ravi Behara.. We also wish to thank the following individuals whose input over past editions has helped the book to evolve to its present form: Ajay Aggarwal. University of Central Oklahoma. University of New Mexico. Qingyu Zhang.
Athens State University. Univer- sity of Arkansas. Chris Ellis. Marie-Laure Bougnol-Potter. Jacob V. Farzaneh Fazel. Frank Barnes. Injazz J. Xin James He. Ajay Das. Joy Field. Ball State University. Helene Caudill. Fairfield University. Bill Cosgrove. Florida Atlantic Uni- versity.
Marc J. Fordham University. Sundararaghavan of University of Toledo updated the test bank and prepared the PowerPoint slides. Robert H. University of Nebraska—Lincoln. Kyle Cattani. Augustana College. Univer- sity of Illinois. Sanjeev Bordoloi. Fairleigh Dickinson University. University of Wisconsin—Oshkosh. Bryant College.
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Mary Holcomb. David Alexander. We wish to express our gratitude to the reviewers of the thirteenth edition who provided many helpful suggestions for this fourteenth edition: Tony Arreola-Risa. Western Michigan University. Robert F. Ravi Chinta. Jonathan Furdek. Uttarayan Bagchi.
Bruce Christensen. Paul Hong. Susan Cholette. Baruch College. Arkansas State University. Nicholas Leifker. Dongli Zhang. Ash Soni. Theodore S. Nichols College. Purdue University—Calumet. Nicoleta Maghear. Ruth Seiple. John Aloysius. Indiana University.
Gilvan Souza. Weber State University. Pittsburgh State University. Steven Dickstein. University of Northern Iowa. Winona State University. College of New Jersey. Ronald Tibben- Lembke.
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Michael McCormick. University of North Florida. Rahul Kale. Marie Matta. Buchi Felix Offodile. Cornell Hotel School. Salt Lake City. University of Cyprus. Rohit Verma. University of Louisiana. I want to thank my past co-authors Dick Chase and Nick Aquilano for giving me the opportunity to work with them on their book for the past 16 years.
Douglas Reiner. Minnesota State University. Gregory Stock. Paul Schikora. Hofstra University. I had the opportunity to work with Nick Aquilano on two editions of the book and with Dick Chase on the past six editions. Andru Peters. Dennis Krumwiede. Donna H. Seung-Lae Kim. Fred Raafat. University College. University of Arizona. George Washington University. Kent State University. Harm-Jan Steenhuis. San Francisco State Uni- versity.
Shrikant Panwalkar. Vera Tilson. University of Oregon. Both Nick and Dick have now retired from writing the book. Frank Montabon. Gilvan C. Enjoy your retirement. Purdue University. Tekle Wanorie. California State University.
Bill L. Monmouth University. Kaushik Sengupta. Bellevue University. California State University—San Bernardino. University of Wisconsin. Wayne Johannson. University of Colorado—Denver. Towson University. Jay Varzandeh. University of Akron. Mehdi Kaighobadi. Northeastern Illinois University. Ruth A. University of Illinois— Chicago. David Lewis. University of Utah. University of North Carolina—Wilmington. University of Western Alabama. Carl Steiner. Willard Price. Kaylee Putbrese.
Drew Rosen. University of Massachusetts. Eddy Patuwo. Dana Pauley. University of North Alabama. San Jose State University.
San Diego State University. Theresa Wells. Drexel University. David Levy. Douglas Stewart. Nagesh Murthy. Fariborz Partovi. Sue Siferd. California State Uni- versity—East Bay. Thomas Hayward. We also want to thank former doctoral students who have contributed to the book over the years. Northwest Missouri State. Paul J.
We sincerely appreciate the dedication of our new editor and senior brand manager. Carnegie Mellon University.
University of the Pacific. Alysse Morton. Northern Illinois University. They have been an inspiration to me and wonderful col- leagues. University of Nevada—Reno. University of British Columbia. Deborah Kellogg. Chegg Solution Manuals are written by vetted Chegg Business experts, and rated by students - so you know you're getting high quality answers. Solutions Manuals are available for thousands of the most popular college and high school textbooks in subjects such as Math, Science Physics , Chemistry , Biology , Engineering Mechanical , Electrical , Civil , Business and more.
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